D&T LLC HelpDesk
We Strive to be your only source for IT                 908-754-3855

Managed Services

Overview

What is Managed Services? Ask some support companies and they will say it is what we tell you it is. With restrictive contracts and non approved billing and work, many Managed Service Providers (MSP) fail miserably at providing you quality service. Most provide a defined set of services as they (not you the client) determine that the services are needed. At D&T LLC we excel at providing quality service at a great price. You owe it to yourself to let us give you a free assessment before you commit to a restrictive Managed Service contract.

Network Management

Fault, Configuration, Administration, Performance and Security (FCAPS). The management of a company's IT infrastructure is a critical requirement. Who you allow to assist you in the management of your IT infrastructure is as critical. You rely on your systems for business continuity and downtime affects your employees, your customers and your bottom-line. At D&T LLC we use the latest technologies to insure that Mean-Time-To-Repair (MTTR) for your business is as short as possible. We offer free assessments to identify issues that need to be addressed.

Backup

We know we need it to provide some recovery in case of a disaster. We know we need it for recovery of our important company data but many of us simple don't do it because computers are pretty reliable, right? They never break down, right? Well, the sad fact is they do break down, hard drives crash, data gets deleted or other things that we think will never happen to us. A bit of advice, even if you don't call us for this most important service, call someone. If you are not backing up your data sooner or later years of important information possibly vital to your business survival "POOF" Call us and let us set you up with onsite and offsite backup services. Serving central New jersey.


Disaster Recovery

If only we had a crystal ball to predict when major disruptive events occur. Obviously, this is not a technology we possess. What we do have is knowledge of disaster planning and recovery. At D&T LLC we can help you with this most important task of business continuity with the aim of ensuring minimal losses of data, time and money in the event of a disaster.

“As IT systems have become increasingly critical to the smooth operation of a company, and arguably the economy as a whole, the importance of ensuring the continued operation of those systems, and their rapid recovery, has increased. For example, of companies that had a major loss of business data, 43% never reopen and 29% close within two years. As a result, preparation for continuation or recovery of systems needs to be taken very seriously.”

Systems Management

All business owners are aware of the importance of IT in a business. As your business grows so to does your IT and data assets and the complexity of managing these assets. Let us help. At D&T LLC we can keep your systems up and running and maximize employee and IT productivity. Our mission is to provide quality corporate level Information Technology (IT) services at an affordable rate. Our Systems Management package contains the following services and is a part of our Managed Services Package. Hardware inventories. Server availability monitoring and metrics. Software inventory and installation. Anti-virus and anti-malware management. User's activities monitoring. Capacity monitoring. Security management. Storage management.Network capacity and utilization monitoring. Anti-manipulation management. Please call for additional information or to schedule a free assessment.